Reference

Privacy Policy For Your karebet Account

Your karebet Privacy Policy explains which account details we collect, why we use them and how you can request a change before opening the lobby.

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karebet Privacy Policy For Your karebet Account
REQUEST HELP

Three Ways To Ask About Privacy

A clear contact path helps when you want to understand a record rather than change your game settings.

Account access If you cannot reach your account, tell our support desk which sign-in step stalled and whether the issue appeared before or after phone verification. We use that detail to locate the relevant access record without asking you to share a wallet password or private security code.
Wallet record For a DANA, OVO, GoPay or QRIS privacy question, include the payment rail and reference shown in your account. We can then connect your request to the correct transaction record and explain what we retain, instead of asking you to resend unrelated personal details.
Data request To ask for access, correction or deletion of eligible personal data, send the request through our privacy contact path with your account identifier. We confirm the requester first, explain any legal limit, and tell you what action is possible under the Privacy Policy.
DATA HANDLING

Six Practical Privacy Safeguards

Privacy work is part of the account path, not a separate page you have to decode after a payment issue.

Account details

We collect details needed to create and maintain your account, including contact data and phone verification status. We use them to connect your sign-in with the correct account and to answer account-specific requests. Fields that are not needed for that purpose are not requested through the normal account path.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account step can create a reference linked to your account. We use that reference to reconcile status and investigate a disputed record. We do not need your wallet PIN, password or one-time security code to handle a privacy question.

Cookies

Cookies and similar device storage can keep your session connected while you move from account access to the lobby. They may also help us understand a failed sign-in path. You can manage cookie behaviour in your browser, although disabling some storage may affect account access.

Device security

We use sign-in and device signals to help identify unusual account access, including a session that differs from your usual phone path. If a security check interrupts access, contact support from your account route. We may request verification before discussing records tied to that device.

Record retention

We keep account, security and payment records only for the period needed for the purposes described in this Privacy Policy, including legal, dispute and reconciliation duties. When a record no longer has a required purpose, our retention process can remove or de-identify it where permitted.

Changes and contact

You can ask us to correct account data, access a copy where available, or request deletion of eligible details. Send the request through our privacy contact path and identify the account safely. We may retain payment or security records when a legal duty requires it, and we explain that limit.

Privacy Policy Answers For karebet

These Privacy Policy answers focus on the account questions you are most likely to ask before registration or after a wallet step. We keep the wording tied to actual account events: phone verification, device sessions, payment references and contact requests. If your situation needs a decision about local requirements, our support path can confirm the next step without asking you to post sensitive wallet credentials.

The karebet Privacy Policy covers account details, phone verification, device sessions, cookies, support contacts and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. It explains why we use those records, how long they may remain and how you can request action.

Phone verification helps connect your access attempt to the correct account and reduces confusion when a sign-in or wallet status needs checking. We record the verification result for account security and support handling. Access and eligibility depend on local law, so extra checks may apply where required.

Yes. The Privacy Policy covers the account-linked references created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account steps. We use those references to match payment status and answer a data request, not to request your wallet PIN or password.

Use our privacy contact path and include the account identifier connected to your request. We first confirm that you control the account, then identify the eligible records we can provide. If a legal, security or payment duty limits access, we explain the reason and the available next step.

You can request a correction when an account detail is inaccurate or no longer current. Send the request through support with the relevant field and a safe way to confirm your account. We check the account step involved, update eligible data and tell you when the correction is complete.

Retention depends on the purpose of each record. Account access, security events and wallet references may remain while needed for account service, payment reconciliation, disputes or legal duties. When those purposes end, we remove or de-identify eligible records according to the Privacy Policy and local requirements.

You can manage browser cookies through your device settings and ask us about deletion through the privacy contact path. We confirm your account before acting, because deletion must not affect another account. Some records may remain when local law or a payment duty requires their retention.

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